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2016 satisfaction survey

15 March, 2017


“Thank you for participating to our 2016 satisfaction survey. We constantly strive for improvement to fulfill our client needs.” Eric Goupil

The survey was completed by 82% of our clients. A summary of the results is provided in the infographic below.

Overall, the results of the satisfaction survey offer Unither Pharmaceuticals the opportunity to improve performance in areas that are important to us. We are pleased to see that clients place a high level of importance on know-how and product quality, and believe we are performing well in these areas.

Thank you for participating in the satisfaction survey. Your comments are invaluable and will be used as the basis for ongoing discussions between managers and clients over the coming year. Continuing to improve on our performance is important to us all and will guarantee the future success of our organisation.

Article, Corporate